Privacy Policy

Last updated: 25 Feb 2026

This Privacy Policy explains how CAPSLOCK (“we”, “our”, “us”) collects, uses, and protects your information when you visit or use THEFOODPOS, our SaaS-based POS system for cafés and food businesses.

1. Information We Collect

We may collect the following information to provide and improve THEFOODPOS:

a) Personal Information

When you contact us, request a demo, or register for our services, we may collect:

Name
Business name
Email address
Phone number
Any information you provide in forms or communications

b) Business & Usage Information

When using THEFOODPOS, we may collect:

Transaction and sales data
Order history and inventory data
Device and browser information
Usage activity within the platform

2. How We Use Your Information

We use your information to:

Provide, operate, and improve THEFOODPOS
Respond to inquiries, requests, and support questions
Schedule demos and onboarding sessions
Communicate important updates or features
Ensure security and prevent fraud

We do not sell your personal or business data to third parties.

3. Data Security

We take data protection seriously and implement industry-standard security measures, including:

Encrypted connections and secure servers
Limited access to sensitive data
Regular system monitoring and updates

While we strive to protect your data, no online system can be 100% secure.

4. Data Sharing & Third Parties

We may share information only when necessary:

With trusted service providers who help us operate THEFOODPOS
To comply with legal obligations
To protect the rights, property, or safety of CAPSLOCK, our users, or others

All third parties are required to keep your data confidential.

5. Cookies & Tracking Technologies

Our website may use cookies to:

Improve user experience
Analyze website traffic
Remember preferences

You can control cookies through your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

Access your personal and business data
Request corrections or updates
Request deletion of your data
Withdraw consent for communications

To exercise these rights, contact us using the details below.

7. Data Retention

We retain your information only as long as necessary to:

Provide THEFOODPOS services
Meet legal and business requirements
Resolve disputes and enforce agreements

8. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated date.

We encourage you to review this page periodically.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, you can contact us:

Email: info@thefoodpos.com
Phone: +92 312 7032292